Penanganan Komplain di Rumah Sakit, Pembelajaran dari Indonesia dan Amerika (Narrative Literatur Review). Jurnal Multidisiplin West Science, [S. l.], v. 4, n. 07, p. 964–972, 2025. DOI: 10.58812/jmws.v4i07.2455. Disponível em: https://wnj.westsciences.com/index.php/jmws/article/view/2455. Acesso em: 1 aug. 2025.