Analisis Peran Artificial Intelligence dan Kualitas Data terhadap Efisiensi Proses Bisnis dan Akurasi Pengambilan Keputusan pada Startup Digital di Jakarta
DOI:
https://doi.org/10.58812/jmws.v5i05.3490Kata Kunci:
Artificial Intelligence, Kualitas Data, Efisiensi Proses Bisnis, Akurasi Pengambilan Keputusan, Startup DigitalAbstrak
Studi ini bertujuan untuk menganalisis peran Kecerdasan Buatan (AI) dan kualitas data terhadap efisiensi proses bisnis dan akurasi pengambilan keputusan pada startup digital di Jakarta. Dengan menggunakan pendekatan kuantitatif, data dikumpulkan dari 150 karyawan dan manajer perusahaan startup digital melalui pengambilan sampel bertujuan dan diukur menggunakan kuesioner skala Likert lima poin. Data dianalisis menggunakan Structural Equation Modeling–Partial Least Squares (SEM-PLS 3). Hasil menunjukkan bahwa Kecerdasan Buatan dan kualitas data memiliki pengaruh positif dan signifikan terhadap efisiensi proses bisnis dan akurasi pengambilan keputusan. Kualitas data ditemukan memiliki pengaruh terkuat terhadap akurasi pengambilan keputusan, sementara Kecerdasan Buatan secara signifikan meningkatkan efisiensi operasional melalui otomatisasi dan sistem pendukung analitis. Studi ini menyimpulkan bahwa implementasi AI yang efektif dan manajemen data berkualitas tinggi sangat penting untuk meningkatkan kinerja operasional dan pengambilan keputusan strategis pada startup digital.
Referensi
Arumugam, U., & Manida, M. (2024). Enhancing Strategic Decision Making: Assessing the Role and Impact of Artificial Intelligence in Business Management. Journal of Business Analytics and Data Visualization (e-ISSN: 2584-1637), 1–8.
Asha, A. I., Hasan, S. K., & Islam, A. (n.d.). The Role of Big Data Analytics in Personalized Marketing : Enhancing Consumer Engagement and Business Outcomes. 6(5), 1–22.
Astill, J., Dara, R. A., Fraser, E. D. G., Roberts, B., & ... (2020). Smart poultry management: Smart sensors, big data, and the internet of things. … and Electronics in ….
Basu, D., Datta, R., & Ghosh, U. (2020). Softwarized network function virtualization for 5g: Challenges and opportunities. Internet of Things and Secure Smart ….
Bharadiya, J. P. (2023). The role of machine learning in transforming business intelligence. International Journal of Computing and Artificial Intelligence, 4(1), 16–24.
Binsaeed, R. H., Yousaf, Z., Grigorescu, A., Samoila, A., Chitescu, R. I., & Nassani, A. A. (2023). Knowledge Sharing Key Issue for Digital Technology and Artificial Intelligence Adoption. In Systems (Vol. 11, Issue 7). https://doi.org/10.3390/systems11070316
Cannas, R. (2023). Exploring digital transformation and dynamic capabilities in agrifood SMEs. Journal of Small Business Management. https://doi.org/10.1080/00472778.2020.1844494
Carillo, K. D. A. (2017). Let’s stop trying to be “sexy”–preparing managers for the (big) data-driven business era. Business Process Management Journal. https://doi.org/10.1108/BPMJ-09-2016-0188
Christos, S. C., & Christos, G. (2018). Data-centric operations in oil &gas industry by the use of 5G mobile networks and industrial Internet of Things (IIoT). In Proc. 13th Int. Conf. Digit. Telecommun. researchgate.net.
Dwivedi, Y. K., Ismagilova, E., Hughes, D. L., Carlson, J., Filieri, R., Jacobson, J., Jain, V., Karjaluoto, H., Kefi, H., Krishen, A. S., Kumar, V., Rahman, M. M., Raman, R., Rauschnabel, P. A., Rowley, J., Salo, J., Tran, G. A., & Wang, Y. (2021). Setting the future of digital and social media marketing research: Perspectives and research propositions. International Journal of Information Management, 59, 102168. https://doi.org/https://doi.org/10.1016/j.ijinfomgt.2020.102168
El Khatib, M., & Al Falasi, A. (2021). Effects of Artificial Intelligence on Decision Making in Project Management. American Journal of Industrial and Business Management, 11(3), 251–260.
Haidine, A., Salmam, F. Z., Aqqal, A., & ... (2021). Artificial intelligence and machine learning in 5G and beyond: a survey and perspectives. … Technologies for 5G and ….
Hamadaqa, M. H. M., Alnajjar, M., Ayyad, M. N., Al-Nakhal, M. A., Abunasser, B. S., & Abu-Naser, S. S. (2024). Leveraging Artificial Intelligence for Strategic Business Decision-Making: Opportunities and Challenges.
Hamilton, S. (2021). Real-time big data analytics, sustainable Industry 4.0 wireless networks, and Internet of Things-based decision support systems in cyber-physical smart manufacturing. Economics, Management, and Financial Markets.
Harahap, M. A. K., Wurarah, R. N., Fathurohman, A., Suroso, A., & Iskandar, Y. (2023). Globalization Substance And Industrial Revolution 4.0 And The Role Of Technological Innovation For Economic Development Towards Entrepreneurship. Jurnal Bisnisman : Riset Bisnis Dan Manajemen, 4(3), 37–51. https://doi.org/10.52005/bisnisman.v4i3.122
Hartmann, P. M., Zaki, M., Feldmann, N., & ... (2016). Capturing value from big data–a taxonomy of data-driven business models used by start-up firms. … & Production Management. https://doi.org/10.1108/IJOPM-02-2014-0098
Hasan, A. R. (2021). Artificial Intelligence (AI) in accounting & auditing: A Literature review. Open Journal of Business and Management, 10(1), 440–465.
Hazen, B. T., Skipper, J. B., Boone, C. A., & Hill, R. R. (2018). Back in business: Operations research in support of big data analytics for operations and supply chain management. Annals of Operations Research. https://doi.org/10.1007/s10479-016-2226-0
Huang, W., & Huang, W. (2019). Digital Financial Management. In … : The Huawei Philosophy of Finance Management. Springer. https://doi.org/10.1007/978-981-13-7507-1_16
Ismail, S., Abdou, R. M., & Ibrahim, M. S. (2025). Who is Better in Practicing Customer Due Diligence as an Anti-Money Laundering Tool for Financial Institutions: Can Internal Auditors Be Forensic Accountants? Evidence from MENA Region. In Sustainable Data Management: Navigating Big Data, Communication Technology, and Business Digital Leadership. Volume 1 (pp. 11–23). Springer.
Judijanto, L. (2024). Perkembangan Startup Digital di Indonesia: Sebuah Tinjauan. Indo-Fintech Intellectuals: Journal of Economics and Business, 4(5), 2011–2032.
Khan, A. N., Jabeen, F., Mehmood, K., Soomro, M. A., & Bresciani, S. (2023). Paving the way for technological innovation through adoption of artificial intelligence in conservative industries. Journal of Business Research, 165, 114019.
Kothandapani, H. P. (2023). Applications of Robotic Process Automation in Quantitative Risk Assessment in Financial Institutions. … of Business Intelligence and Big Data ….
Kreines, M. G., & Kreines, E. M. (2019). Artificial intelligence tools for business applications: Objective map of science and analysis of texts. 2019 IEEE 21st Conference on Business Informatics (CBI), 1, 445–451.
Lee, I. (2019). The Internet of Things for enterprises: An ecosystem, architecture, and IoT service business model. Internet of Things.
Luo, J., Meng, Q., & Cai, Y. (2018). Analysis of the impact of artificial intelligence application on the development of accounting industry. In Open Journal of Business and Management. scirp.org.
Maiti, M., & Ghosh, U. (2021). Next generation Internet of Things in fintech ecosystem. IEEE Internet of Things Journal.
Musanase, C., Vodacek, A., Hanyurwimfura, D., Uwitonze, A., & Kabandana, I. (2023). Data-Driven Analysis and Machine Learning-Based Crop and Fertilizer Recommendation System for Revolutionizing Farming Practices. Agriculture, 13(11), 2141. https://doi.org/10.3390/agriculture13112141
Njomane, L., & Telukdarie, A. (2022). Impact of COVID-19 food supply chain: Comparing the use of IoT in three South African supermarkets. Technology in Society, 71. https://doi.org/10.1016/j.techsoc.2022.102051
Payne, R. (2014). Discussion of ’Digitisation,’Big Data’and the transformation of accounting information’by Alnoor Bhimani and Leslie Willcocks (2014). Accounting and Business Research. https://doi.org/10.1080/00014788.2014.910053
Rane, N. (2023). Role and Challenges of ChatGPT and Similar Generative Artificial Intelligence in Business Management. Available at SSRN 4603227.
Saha, G. C., Menon, R., Paulin, M. S., Yerasuri, S., Saha, H., & Dongol, P. (2023). The impact of artificial intelligence on business strategy and decision-making processes. European Economic Letters (EEL), 13(3), 926–934.
Saihi, A., Ben-Daya, M., & As’ ad, R. (2022). Role of Internet of Things in Enhancing Supply Chain Collaboration. 2022 IEEE International Conference on Technology Management, Operations and Decisions (ICTMOD), 1–6.
Saini, A., & Garg, V. (2023). Transformation for Sustainable Business and Management Practices: Exploring the Spectrum of Industry 5.0. emerald.com. https://doi.org/10.1108/978-1-80262-277-520231023
Sarfaraz, A., & Hämmäinen, H. (2017). 5G transformation: How mobile network operators are preparing for transformation to 5G? 2017 Internet of Things Business ….
Sikandar, M. A., Munari, P. K., & Arli, M. (2022). A Systematic Literature Review of the Impact of Artificial Intelligence on Customer Experience. Machine Learning for Business Analytics, 117–127.
Sood, S., & Kim, A. (2023). The Golden Age of the Big Data Audit: Agile Practices and Innovations for E-Commerce, Post-Quantum Cryptography, Psychosocial Hazards, Artificial Intelligence Algorithm Audits, and Deepfakes. International Journal of Innovation and Economic Development, 9(2), 7–23. https://doi.org/10.18775/ijied.1849-7551-7020.2015.92.2001
Sutar, P. S., Kolte, G., Yamini, S., & Mathiyazhagan, K. (2024). Food supply chain resilience in the digital era: a bibliometric analysis and development of conceptual framework. Journal of Business and Industrial Marketing, 39(9), 1863–1893. https://doi.org/10.1108/JBIM-10-2023-0587
Suwarni, R. N., Fahlevi, M., & Abdi, M. N. (2020). Startup valuation by venture capitalists: An empirical study Indonesia firms. International Journal of Control and Automation, 13(2), 785–796.
Volini, E., Schwartz, J., Roy, I., Hauptmann, M., & ... (2019). Leading the social enterprise: Reinvent with a human focus. Deloitte Global Human ….
Wahyuni, A. I., & Noviaristanti, S. (2022). Startup characteristics and the role of business incubators in Indonesia. Indonesian Journal of Business and Entrepreneurship (IJBE), 8(2), 251.
Wang, K., Yan, X., & Fu, K. (2020). Research on risk management of agricultural products supply chain based on blockchain technology. In Open Journal of Business and Management. scirp.org.
Yao, X., Wei, Q., & Zhang, Q. (2020). Innovation of undergraduate education mode of the financial management major in big data era. Proceedings of the 2020 4th International …. https://doi.org/10.1145/3404649.3404656
Unduhan
Diterbitkan
Terbitan
Bagian
Lisensi
Hak Cipta (c) 2026 Arohman Arohman, Lena Erdawati, Bayu Malikhul Askhar, Riska Riska, Muhammad Abdul Rosid

Artikel ini berlisensiCreative Commons Attribution-ShareAlike 4.0 International License.










