Pengaruh Product Quality dan Hedonic Lifestyle Terhadap Purchase Decision: Brand Image sebagai Variabel Mediasi dalam Pembelian iPhone Second

Penulis

  • Dicky Hermanto Universitas Tanjungpura
  • Erna Listiana Universitas Tanjungpura
  • Juniwati Juniwati Universitas Tanjungpura
  • Ana Fitriana Universitas Tanjungpura
  • Ahmadi Ahmadi Universitas Tanjungpura

DOI:

https://doi.org/10.58812/jmws.v4i06.2287

Kata Kunci:

Product Quality, Hedonic Lifestyle, Brand Image, Purchase Decision, iPhone Second

Abstrak

Pasar iPhone second di Indonesia, terus menunjukkan pertumbuhan seiring meningkatnya permintaan terhadap produk premium dengan harga yang lebih terjangkau. Penelitian ini bertujuan untuk menganalisis pengaruh product quality (kualitas produk) dan hedonic lifestyle (gaya hidup hedonis) terhadap purchase decision (keputusan pembelian), dengan brand image (citra merek) sebagai variabel mediasi. Menggunakan pendekatan kuantitatif dengan teknik purposive sampling, penelitian ini melibatkan 200 responden pengguna iPhone second di Pontianak dan dianalisis menggunakan metode Structural Equation Modeling (SEM) melalui software SmartPLS 4.0. Hasil uji hipotesis menunjukkan bahwa product quality memiliki pengaruh positif signifikan terhadap brand image, hedonic lifestyle berpengaruh signifikan terhadap brand image, product quality berpengaruh positif signidikan terhadap purchase, hedonic lifestyle berpengaruh positif signifikan terhadap purchase decision. Namun, brand image tidak berpengaruh signifikan terhadap purchase decision, dan tidak menjadi mediator yang signifikan antara product quality maupun hedonic lifestyle terhadap purchase decision. Temuan ini mengindikasikan bahwa dalam konteks pembelian iPhone second, konsumen lebih mempertimbangkan aspek fungsional seperti performa dan kondisi fisik produk serta kepuasan emosional dari sisi gaya hidup, dibandingkan sekadar citra merek, yang menunjukkan bahwa keputusan pembelian lebih didorong oleh pengalaman nyata terhadap produk dan dorongan personal untuk tampil bergaya atau eksklusif.)

Referensi

Ambarita, L. G., Sekarningsih, P. R., & Lestari, Y. H. S. (2023). The Effect of Product Quality and Service Quality, Customer Satisfaction on Customer Loyalty. Indonesian Marketing Journal, 3(1), 21. https://doi.org/10.19166/imj.v3i1.6854

Anggraini, L. M., & Defrizal, D. (2024). Pengaruh Kualitas Produk dan Harga terhadap Keputusan Pembelian pada Lelang Barang Bekas. Jurnal Ilmiah Universitas Batanghari Jambi, 24(3), 2883–2889.

Anwar, M., & Andrean, D. (2021). The Effect of Perceived Quality, Brand Image, and Price Perception on Purchase Decision. https://doi.org/10.2991/aer.k.210121.012

Arradian, D. (2023). 7 Kekurangan iPhone Internasional, Masih Layak Beli? Sindonews.

Cahaya, A. T., Ms, M., & Pandjaitan, D. R. (2024). Influence of Marketing Mix and Consumer Attitudes Regarding Purchase Decisions Through Brand Image as a Mediating Variable to (Kentucky Fried Chicken Lampung). International Journal of Environmental Sustainability and Social Science, 5(2), 352–364. https://doi.org/10.38142/ijesss.v5i2.1025

Eraspace. (2022). Ini Dia Perbedaan iPhone Ex Inter dan iBox Resmi Indonesia. Eraspace. https://eraspace.com/artikel/post/ini-dia-perbedaan-iphone-ex-inter-dan-ibox-resmi-indonesia

Erdem, T., & Swait, J. (1998). Brand Equity as a Signaling Phenomenon, 7 J. Consumer Psychology, 131.

Fauzi, A., Mutmainah, I., & Mulia, A. P. (2024). Does Perceived Value Moderate the Influence of Brand Image and Hedonic Lifestyle on Purchasing Decisions? Case: Starbucks Brand Coffee Consumer. Neraca Keuangan Jurnal Ilmiah Akuntansi Dan Keuangan, 19(1), 88–100. https://doi.org/10.32832/neraca.v19i1.16705

Fitria, A. (2022). Pengaruh Brand Image Dan Gaya Hidup Hedonis Terhadap Keputusan Pembelian Iphone Di Kota Surabaya. SINOMIKA Journal: Publikasi Ilmiah Bidang Ekonomi Dan Akuntansi, 1(4), 965–980.

Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019). When to use and how to report the results of PLS-SEM. European Business Review, 31(1), 2–24.

Hair, J. F., Sarstedt, M., & Ringle, C. M. (2021). Partial least squares structural equation modeling. In Handbook of market research (pp. 587–632). Springer.

Haryono, S., & Wardoyo, P. (2016). Structural equation modeling. Bekasi: PT Intermedia Personalia Utama.

Huda, N., Hulaify, A., Zakiyah, Z., & Komarudin, P. (2023). Pengaruh Perilaku Konsumen Dan Minat Konsumen Terhadap Keputusan Pembelian Pusat Baju Bekas Banjarmasin. Jurnal Ilmiah Mahasiswa Perbankan Syariah (Jimpa), 3(1), 1–12. https://doi.org/10.36908/jimpa.v3i1.155

Irwan, I., & Wibowo, E. A. (2021). Pengaruh Brand Image, Harga dan Kualitas Produk Terhadap Keputusan Pembelian. Jurnal Manajemen, Organisasi , Dan Bisnis, 1(4), 609–624.

Jatmiko, R. D., & Fiandari, Y. R. (2023). Purchase Intention as Mediation: SOR Model of Hedonic Lifestyle and Word of Mouth on Purchase Behavior. Bimantara, 2(02), 135–148. https://doi.org/10.22219/bimantara.v2i02.29779

Junita, S. (2015). Hubungan Brand Image dengan pengambilan keputusan pembelian Iphone series. Tugas Akhir. Fakultas Psikologi Universitfas Kristen Satya Wacana Salatiga.

Kahneman, D. (2011). Thinking, fast and slow. macmillan.

Kelvin, J. (2024). Pengaruh Pemasaran Media Sosial, Celebrity Endosement, dan Promosi Penjualan Terhadap Keputusan Pembelian Produk iPhone di Toko Pstore. Universitas Andalas.

Kholis, N., Saifuddin, M., Aulia, N., & Arif, S. (2023). The Role of Positive Emotional Response in the Relationship Between Store Atmosphere, Sales Promotion, Hedonic Shopping Motivation, and Impulsive Buying in Indonesia’s Largest Department Store. Kasetsart Journal of Social Sciences, 44(3). https://doi.org/10.34044/j.kjss.2023.44.3.20

Magdalena, Tannady, H., & Nurjanah, S. (2022). Influence of Product Quality and Brand Image on Purchase Decision of Chevrolet Automobile Product. East Asian Journal of Multidisciplinary Research, 1(10), 2313–2320. https://doi.org/10.55927/eajmr.v1i10.1876

Manafe, L. A., Wibowo, B. S., & Nugroho, D. C. (2025). Menelusuri pembelian impulsif: dampak belanja hedonis, gaya hidup belanja, dan pengiriman gratis di kalangan mahasiswa manajemen. Jurnal Ilmu Manajemen, 23–38.

Mariyana, M., Djawoto, D., & Suhermin, S. (2023). The Influence of Hedonic Shopping Motivation and Shopping Lifestyle on Impulse Buying Through Positive Emotion in E-Commerce. Manajemen Dan Bisnis, 22(2), 25. https://doi.org/10.24123/jmb.v22i2.691

Meistoh, S., Hadita, H., & Mesitoh, S. (2022). Impact of hedonic lifestyle through brand image on interest of GoPay users in Generation Z in Bekasi City. Dinasti International Journal of Digital Business Management, 3(5), 703–712.

Mobile News CWP. (2025). Used device sales outpace number of new phone sales – CCS Insight. Mobile News. https://www.mobilenewscwp.co.uk/News/article/outpace-sales-new-units-popularity-older-model-reduces-value

Mumin, A. T., Ingkadijaya, R., Jason, J., Muhardiansyah, D., & Wulan, S. (2024). Consumer Purchase Decision and Brand Image Analysis Through Product Quality and Price: Study Case Frozen Pastry in Jakarta - Indonesia. TRJ Tourism Research Journal, 8(2), 319. https://doi.org/10.30647/trj.v8i2.257

Mustofa, A. N., & Wiyadi, W. (2023). Pengaruh Brand Image, Kualitas Produk, Persepsi Harga, Gaya Hidup Terhadap Keputusan Pembelian. Value: Jurnal Manajemen Dan Akuntansi, 18(1), 136–147.

Nitasari, S. A., & Suasana, I. G. A. K. G. (2021). Effect of Utilitarian and Hedonic Value on Starbucks Coffee Customer Satisfaction in Denpasar, Bali, Indonesia. American Journal of Humanities and Social Sciences Research (AJHSSR), 5(3), 53–57.

Noor, M. F., & Nurlinda, R. (2021). Pengaruh citra merek, kualitas produk, dan gaya hidup terhadap keputusan pembelian smartphone iphone. Forum Ilmiah, 18(2), 150–161.

Philip, K., & Keller, K. (2016). Marketing Management 15th Global Edition. England: Pearson Educationn Limited.

Pratama, E., Heriyadi, B. B. P., Rustam, M., & lrfani Hendri, M. (2023). Social Media Marketing on Purchase Decision: Intervening Effects of Brand Awareness in Hush Puppies Indonesia. Hmlyan Jr Eco Bus Mgn, 4(1), 37–46.

Rahayu, G., & Awaluddin, S. P. (2024). Analisis Strategi Pemasaran I Phone Inter dan I Phone Resmi di Kota Surabaya. MASMAN Master Manajemen, 2(2), 56–65.

Riyanto, G. P., & Wahyudi, R. (2023). iPhone yang Diremajakan Kuasai Pasar Ponsel Bekas Tahun 2022. Kompas. https://tekno.kompas.com/read/2023/04/27/08115697/iphone-yang-diremajakan-kuasai-pasar-ponsel-bekas-tahun-2022?lgn_method=google&google_btn=onetap

Rosmaniar, A., Mauliddah, N., & Prahesti, D. H. (2022). Apakah brand image memediasi pengaruh kualitas produk dan promosi terhadap keputusan pembelian produk hijab merk lokal. Inovasi: Jurnal Ekonomi Keuangan Dan Manajemen, 18(3), 622–632.

Salsabila, A. A., & Aryani, M. I. (2022). Praktik Black Market Pada Kasus Penjualan Iphone Second Di Indonesia Tahun 2016–2020. Journal Publicuho, 5(4), 1202–1223.

Somantri, B., Afrianka, R., & Fahrurrazi, F. (2020). Pengaruh Gaya Hidup dan Citra Merek Terhadap Keputusan Pembelian Produk iPhone. Cakrawala Repositori IMWI, 3(1), 1–10.

Sugianto, L. O., Ardiana, T. E., & Wardhani, D. P. (2022). The EFFECT OF BRAND IMAGE AND PRODUCT QUALITY ON CONSUMER PURCHASE DECISIONS (Case Study on the ADIDAS Brand in Siman Ponorogo Sub-District). International Journal of Economics Business and Accounting Research (Ijebar), 6(1), 56. https://doi.org/10.29040/ijebar.v6i1.4327

Sugiyono, P. D. (2013). Metode Penelitian Kuantitatif, Kualitatif dan R & D. Alfabeta CV.

Tannady, H., Susanto, P. C., Hernawan, M. A., Suryaningsih, L., & Soehaditama, J. P. (2023). Analysis of the Role of Product Quality and Brand Image on the Purchase Decision of Customers of Shoes Products in Jakarta. Jurnal Multidisiplin Madani, 3(2), 353–357. https://doi.org/10.55927/mudima.v3i2.2378

Taufik, E. R. (2021). Purchase Decision Analysis Through Price Policy and Brand Image. Husnayain Business Review, 1(1), 78–86. https://doi.org/10.54099/hbr.v1i1.580

Utomo, S. B., Jamali, H., Arief, I., Saputra, M. N., & Priambodo, C. G. (2023). Analysis of the Influence of Hedonic Digital Lifestyle on Consumptive E-Shopping Behavior of Generation Z Through E-Commerce Applications. Jurnal Sistim Informasi Dan Teknologi, 85–91. https://doi.org/10.60083/jsisfotek.v5i3.309

Wijayanti, A., & Nainggolan, B. M. (2023). Improving Purchasing Decisions Through Price Perception and Product Quality: The Mediating Role of Brand Image in Botanica Apartment. Journal of Management and Leadership, 6(1), 15–29. https://doi.org/10.47970/jml.v6i1.415

Yuliastuti, H., Mulyono, S., Krisprimandoyo, D. A., & Jusman, I. A. (2024). Analysis of the Influence of Brand Image, Price, and Product Quality on Consumer Buying Intentions in the Indonesian Retail Market: Mediation by the Level of Consumer Trust. International Journal of Business Law and Education, 5(1), 657–667. https://doi.org/10.56442/ijble.v5i1.453

Yulistiawan, B. S., Wirawan, R., Dewi, C. N. P., & Hananto, B. (2023). The Impact of Digital Promotion, Product Quality, Product Price, and Business Location on Purchase in MSMEs in the Coastal Region. Jisa(Jurnal Informatika Dan Sains), 6(1), 24–27. https://doi.org/10.31326/jisa.v6i1.1567

Zou, Y. (2023). Influence of Brand Image on Consumer Behaviour. Advances in Economics Management and Political Sciences, 48(1), 27–30. https://doi.org/10.54254/2754-1169/48/20230420

Unduhan

Dimensions

Diterbitkan

2025-06-30

Cara Mengutip

Pengaruh Product Quality dan Hedonic Lifestyle Terhadap Purchase Decision: Brand Image sebagai Variabel Mediasi dalam Pembelian iPhone Second. (2025). Jurnal Multidisiplin West Science, 4(06), 689-707. https://doi.org/10.58812/jmws.v4i06.2287