Pengaruh Implementasi Total Quality Management terhadap Kepuasan Pelanggan di PT Gugusan Gagasan Generasi: Gedangdut Indonesia Cabang Jember. JBMWS [Internet]. 6 November 2024 [dikutip 23 Maret 2026];3(04):375-90. Tersedia pada: https://wnj.westsciences.com/index.php/jbmws/article/view/1662