Pengaruh Total Quality Manajemen (TQM) terhadap Kinerja Operasional pada Dira Cafe and Pool Group. JBMWS [Internet]. 17 Juli 2024 [dikutip 22 Maret 2026];3(03):249-63. Tersedia pada: https://wnj.westsciences.com/index.php/jbmws/article/view/1420